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142-146 High St, Chatham ME4 4DQ, UK – 0345 300 0000
Really kind staff. I recommend to everyone
Great branch with friendly staff working in there too. Great to have a good bank still around-they can never do enough for you.
208-210 High St, Chatham ME4 4AP, UK – 01634 699998
I rang for a bit of advice and the representative was quite defensive and talked over me when my call was not a criticism. Perhaps need to work on their telephone manners
Always friendly good banking service where you talk to a person not a machine
104 High St, Rochester ME2 4TS, UK – 0345 740 4404
I went into hsbc Strood today to deposit some money . Id come down from London to visit my mum. Whilst she went to boots I stood in line. When I got to the counter & made said deposit I had severe chest pains. (I suffer from heart & blood pressure problems ). As I tried to take a breath the cashier Natalie noticed something was wrong & immediately jumped into action. Telling me to "sit down right now I'm coming to you" . She brought me water & found my pills for me rang my mum & stayed very calm in a very tense situation.. she kept me talking & totally put me at ease asking me if I needed an ambulance she would get one straight away. I explained my condition & she talked me through it whilst I calmed down. I just wanted to say thank you so very much Natalie. Your instincts were spot on & without u taking control I would have needed that ambulance. ... you went above & beyond for me today without question & I thank you from the bottom of my heart (excuse the pun) & my mum thanks you also !! Xxxx
258 High St, Chatham ME4 4AN, UK – 0800 554 0254
Lovely friendly helpful staff, always keep a smile on their face and have the patience of a saint when it comes to explaining things more than once!
4 Friary Pl, Rochester ME2 4AR, UK – 0800 554 0886
friendly, efficient staff, also a help desk, clean pleasant surroundings, however sometimes long waits because there are only three cashier desks.
Fantastic staff, a great help. They are all a credit to Nationwide. Thank you ladies.
130-132 High St, Chatham ME4 4BY, UK – 01634 817378
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