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65-67 City Way, Rochester ME1 2AY, UK – 01634 843351
On the whole this is a very good practice, i have been registered here for over 20 yrs and in that time have been very well looked after. Unfortunately it is the attitude of the few that tarnishes the whole, there are a couple of people on the administration team that have poor customer skills and are very condescending, if this could be addressed then i am sure the patient views will only improve. Lets hope that the new practice manager Kelly Temple can get these issues addressed for the benefit of everyone
The Medical Centre, Gun Ln, Rochester ME2 4UW, UK – 01634 290644
Absolutely first class, I needed to register, I called them up and they answered their phone (which was a first if previous experience is anything to go by). Polite and friendly gave me clear advice. I went down same day, A warm friendly welcome, I filled the forms out, the receptionist processed me immediately and I was able to see the nurse then and there. I can not express how easy they made it for me. I saw the nurse and was able to come straight out and make an appointment to see a doctor an hour and a half later. The waiting room had a clear system of who was being called into doctors and in what room. The Doctor brilliant, he was knowledgeable about my illness and it was a breath of fresh air to be able to talk to him about it, where as my last doctors didn't have a clue. Excellent start!
29 Bryant St, Chatham ME4 5QS, UK – 01634 848911
I have been with this practice for only a few months. So far it has been very good. The only suggestion would be to update waiting area and reception. It is quite old fashioned and dreary. Getting appointments has been good and referrals when neccesary excellent.
Long established doctors' surgery
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